Effective Date: January 1, 2025

Place: Lucknow

At BoneBuddy, we strive to deliver the highest quality services and ensure a seamless experience for all users. However, we have established the following policy regarding cancellations and refunds:

Cancellation Policy

• Cancellations: Once a service request is submitted and confirmed via the BoneBuddy app, it cannot be canceled.
• Issue Resolution: If you encounter any issues with the service, please contact our support team for resolution.

Refund Policy

• No Refunds: All payments made for BoneBuddy services, including physiotherapy sessions and related features, are non-refundable.
• Policy Applicability: This policy applies to all users, irrespective of the circumstances surrounding the request for a refund.

Dispute Resolution

If you face any challenges with our services, we encourage you to reach out to our support team. While refunds are not provided, we are committed to resolving your concerns and ensuring a positive experience with BoneBuddy.

Contact Information

For any queries related to our Cancellation and Refund Policy, please contact us:

• Email: mailbonebuddy@gmail.com